Question 1

What is Dermatology Direct?

Accepted Answer

Dermatology Direct is a direct-pay dermatology practice focused on providing transparent pricing, convenient access, and personalized care without the complexities of insurance billing. Patients pay directly for services at the time of their visit.

Question 2

Do you accept insurance?

Accepted Answer

No. Dermatology Direct does not bill insurance. By operating as a direct-pay practice, we can offer transparent pricing, longer visits, and simplified access to dermatologic care.

Question 3

Why don't you accept insurance?

Accepted Answer

Insurance often creates administrative barriers, limits treatment options, and can increase costs. Our direct-pay model allows us to focus on patient care rather than insurance requirements, helping us provide timely appointments and straightforward pricing.

Question 4

Can I use my HSA or FSA card?

Accepted Answer

In many cases, yes. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) may be used for eligible medical dermatology services. Patients should verify coverage with their plan administrator.

Question 5

Will you provide documentation for insurance reimbursement?

Accepted Answer

Yes. Upon request, we can provide an itemized receipt or superbill that patients may submit to their insurance company for potential out-of-network reimbursement. Reimbursement is not guaranteed and depends on your insurance plan.

Question 6

What conditions do you treat?

Accepted Answer

We provide care for a wide range of skin conditions, including:
Acne
Eczema
Psoriasis
Rosacea
Rashes
Skin infections
Hair loss
Warts
Skin cancer screenings
Moles and lesions
Nail disorders

Question 7

Do you offer cosmetic services?

Accepted Answer

Yes. We offer cosmetic dermatology services designed to help patients look and feel their best. Services may include consultations for aesthetic treatments, skin rejuvenation, and medical-grade skincare products.

Question 8

How quickly can I get an appointment?

Accepted Answer

One of our goals is to provide prompt access to care. We strive to offer appointments within days rather than weeks or months whenever possible.

Question 9

Do I need a referral?

Accepted Answer

No referral is required. Patients may schedule appointments directly with Dermatology Direct.

Question 10

What should I bring to my appointment?

Accepted Answer

Please bring:
A photo ID
A list of current medications
Relevant medical records (if available)
Your HSA/FSA card (if applicable)
Payment method

Question 11

What forms of payment do you accept?

Accepted Answer

We accept major credit cards, debit cards, HSA/FSA cards, and other approved payment methods.

Question 12

What if I need a biopsy or procedure?

Accepted Answer

Many in-office procedures, including biopsies and treatments, can be performed during your visit. Any additional costs will be discussed with you before treatment.

Question 13

Are teledermatology visits available?

Accepted Answer

Yes. Select conditions may be evaluated through teledermatology appointments, offering convenient care from the comfort of your home.

Question 14

What if I need a prescription?

Accepted Answer

If medically appropriate, prescriptions will be sent electronically to your preferred pharmacy.

Question 15

How do I schedule an appointment?

Accepted Answer

Appointments can be scheduled online or by contacting our office directly.

Question 16

What is your cancellation policy?

Accepted Answer

We request at least 24 business hours' notice for cancellations or rescheduling. Missed appointments or late cancellations may be subject to a fee.

Question 17

Where are you located?

Accepted Answer

Dermatology Direct is conveniently located in Fort Thomas, Kentucky, serving patients throughout Northern Kentucky and the Greater Cincinnati region.

Frequently asked questions